Questions & Answers 

We are asked hundreds of new questions so in an effort to simplify matters, we've collected everything we've been asked here to help you. 

This page is constantly being updates as we add new questions asked my you and more answers from us! 

Can I speak to someone rather than just use the website to discuss my printing or website requirements? Of course, we'd be delighted to be of assistance to you. We have over 50 years collective knowledge and we'd be delighted to talk through your needs. 

I just want to order online  That's great, go for it. We'll only contact you if there's an issue.

Are you a printer or a broker?  We're a print broker but website design and build agency

So website wise, we have an in-house team who can design, create and build your every website need. 

Printing wise, we broker our print to trade only printing specialists. There are companies out there who do not have a sales team, they are set up just to supply the needs of print resellers (brokers) such as ourselves.  You'll also find that most 'printers' outsource many elements which they say they do in-house when in actuality there are very few printers who can do the entire process in-house if your job is multifaceted. 

As a print broker, we have 33 years experience and know which suppliers to use to make sure you get the best products at the best prices.

I need print but I don't have any artwork That's fine, we can help you wherever you are in the process. Even if you don't have a logo, we can help you create a logo, a brand and be your one stop supplier from a website to business cards and vehicle graphics. 

 

I need print and I already have my own artwork That's great! If you have already artwork set up or just have a logo and branding, we can use this to print from or create print design for you.

How do I place an order?  Choose the product(s) you would like to purchase, add to your basket and click Checkout. At this stage you can either log in or create a new account..

What is the best print product for my needs?Printing can fulfil many purposes so we would recommend speaking to one of our marketing experts  to help establish your needs.

What is Litho Printing Lithographic printing is the print you're probably most used to. It's an ink based production process and very colour accurate with a CMYK mix. Special colours are available through Pantone Colour mixing and metallics are available. The process is time consuming to set up therefore longer runs are more cost effective. Ideal for longer runs of leaflets, brochures, catalogues etc. Also for print work where colour accuracy is critical.

Who should I contact if I can't see the answer to my question here? Please feel free to contact us at hello@graphitemedia.co.uk.

What is Digital printing Digital printing is a toner based printing process similar to photocopying but far more advanced in every way. Set up is fairly quick as long as you know what you're doing and run lengths start a just one sheet. The colour range is good but not as good as litho printing and metallics aren't available as yet. But for low runs, it's the ideal printing process. It is ideal for business cards, leaflets and small runs of brochures.

What is Litho Printing Lithographic printing is the print you're probably most used to. It's an ink based production process and very colour accurate with a CMYK mix. Special colours are available through Pantone Colour mixing and metallics are available. The process is time consuming to set up therefore longer runs are more cost effective. Ideal for longer runs of leaflets, brochures, catalogues etc. Also for print work where colour accuracy is critical.

What is Wide Format Printing Sometimes known as Large Format Printing is a toner based ink allied to a printer which directs the print head backwards and forwards across a wide roll of paper or vinyl. This process allows for very long (and wide) lengths of material to be printed. Ideal for Banners, pop up stands, wallpaper and self adhesive materials for use on window, wall, vehicle or large scale graphics.